SERVICE + MAINTENANCE

Solar Service & Maintenance

Your Local Solar and Storage Service Provider

Sunspear’s solar service & maintentance team is here to keep your solar pv and storage system running smoothly!

We offer general service, panel cleaning, warranty work, removal/reinstallation services (panels removed for roof related work) and system enhancements such as EV chargers and inverter retrofits.

Solar Panel Cleaning

Your solar system can perform better with regular cleaning to remove dirt, salt, and other

PV System Inspection

Is Your Solar System Working at Its Maximum Potential? A PV inspection is the first step to ensuring your system is operating as efficiently as possible.

PV + Battery Maintenance

Get the most out of your solar + storage system with comprehensive upkeep.

PV System Troubleshooting

Identify and resolve issues to maintain accurate system monitoring.

Inverter Troubleshooting

Keep energy conversion efficient with expert inverter diagnostics and repairs.

Battery Troubleshooting

Ensure reliable backup power with a complete battery health assessment.

FAQS

Pricing depends on what service you need. For example, many equipment issues can be identified by remote diagnostics. We’ll review your situation and provide an estimate prior to any work done.

You can check your monitoring portal or even your utility bill to see if your system is working as expected. 

On your Hawaiian Electric bill, under “Usage Profile,” look for the columns “net,” “del (delivered),” “rec (received).”  “Rec” should be a positive number, which shows that your grid-tied solar system is sending power back to the grid, measured in kilowatt hours (kwh). 

If the value in the “net” column is in the negative , this means your system is sending more power to the grid than you are receiving.  

Sunspear Energy services Oahu and Hawai’i Island.

Sunspear does not service generator systems. We do service battery storage and in some cases, off-grid solar. 

Sunspear does not service solar hot water systems. 

Sometimes poor production truly can be blamed on the birds. If birds, squirrels, or other creatures are nesting/defecating on or under your solar panels, the best approach is to prevent future nests by installing critter guards or mesh barriers around the panels. Our service team can help you determine the best course of action.

If you are concerned about your inverter’s functionality, please reach out to our service team. Trying to fix any issue with your solar system or equipment can violate existing warranties. 

For monitoring system issues, the first thing to do is to reach out to the manufacturer’s customer support team:

SolarEdge

Enphase

Tesla

Franklin

If you still experience issues, contact us.

Dirty panels can impact production.  Sunspear offers solar panel cleaning, so contact us for more information.

Yes. Contact us before any work is done so that we can provide a comprehensive review of your project’s needs and to ensure manufacturer warranty compliance.

Yes, we will service systems installed by other solar providers.

If your solar panels or system is damaged, please call us so that we can first determine the extent of the damage, and then we will discuss next steps, review warranty information, and replacement compatibility. This typically involves a site inspection.

Need Service? Contact Us!

Want to ensure your solar panels last for years to come? Looking to maximize your electricity production?

Trust the experts at Sunspear Energy for all of your solar panel maintenance and asset management services. 

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