Not to worry. This is a very easy fix. Before calling Sunspear, check the following things:

  • Is the power to the inverter still online? Check the breaker and make sure no one turned it off. This happens when people do updates to their home electrical.
  • Is your internet online? Some legacy systems require home Wi-Fi to be operational.
  • Did you accidentally unplug your indoor receiver? On some older systems, in order to connect to your system, there could be a power line ethernet port that may have been unplugged or a device connected directly to your router was unplugged.